What separates us from other clinics: Three words: Honesty, Inclusive, & Family-oriented. While others focus on big billboards and commercials, we focus on our patients. The time that Dr. Milnes spends with, and the education that he provides to patients is unlike many others. He is open to discussing any questions or concerns you may have and tries to educate us all on ways that may help prevent us from pain and discomfort. (No wallets in the back pocket, no large purses, good posture, and do not cross those legs!)
Staff: Wafaa is a great addition to our team in providing the best patient care, insurance verification, and scheduling. She has taken on a role that is demanding and detailed. She does her best to fit patients in and is mastering dealing with insurances to make sure we receive correct information. We are proud how she is growing with us.
Catalina is your advocate taking on the role as your professional liaison, screening/getting to know the medical professionals and attorneys that we feel would have our patient’s best interest at heart. She also spends much of her time on the phone with insurance companies making sure that they uphold what they are responsible for. Please feel free to come to us with questions or concerns, if we do not know the answer we will be happy to take the time to find out for you.
Keep in mind: We do much more than adjustments. We have Spinal Decompression Therapy, Laser Therapy, Vibration Platforms, Cervical Resistance equipment & rehabilitation, as well training for at home exercises. Our website is a great tool for you to visit or when referring a friend to us and easy to remember: www.ActiveFL.com
Patient Spotlight/Networking: We post informative articles, events, and spotlight patient businesses on our bulletin board as you enter our office. Due to patient confidentiality, please let us know if you are interested in posting and we will have you sign a permission slip. Make sure you check it out regularly as we will be keeping it fresh and updated!
Auto Accidents: We never mean for accidents to happen, but they do. And if they do we hope that you come to us because our goal is to get you feeling better as soon as possible. We are proud of the narrow list of attorneys that we can refer to, we refuse to send you to an attorney or other professional if we wouldn’t consider going to them ourselves.
Referrals: a referral is truly the highest compliment. A number of patients have come to us because you have referred them to us. You have carried our cards in your wallets or purses and handed them out when you hear someone could benefit from seeing us. It is a great feeling for us when we hear a patient has referred another to our office. We recognize some of our patients we a special thanks who have gone above and beyond bringing their friends, family, and co-workers in to improve their health. We appreciate your referrals.
We realize that life is busy and it is sometimes difficult to make your appointments. Some of our most injured patients come to us after a vehicle accident. Their pain level is sometimes quite high. Following a treatment plan, keeping appointments, and working on at-home exercises may help you to graduating to Wellness Status and get you feeling your best.
Wellness and Education: It is important not to wait until pain level is unbearable. For those coming in with pain they have been having for a length of time, it may be unrealistic to be “fixed” in one or two visits. It is important to follow your individual treatment plan, a team effort to help you reach your optimum health. Our goal is to get you well, and grow with referrals and a reputation of truly helping people feel and function better.